I didn't receive a text with a verification code. What should I do?

If you signed up to receive SMS or text alerts on our registration page and didn’t receive a text message with a verification code, we recommend you try the following:

  • Confirm that the phone number you provided with is correct.
  • Confirm that you are currently in an area with cell reception and coverage.

 

If you are unable to resolve this issue, please email  voyent.support@icesoft.com

Show All Answers

1. How do I register?
2. Can I register to receive notifications by phone and email?
3. I accidentally didn't enter the verification code. What should I do?
4. Can I register my children or parents?
5. Can visitors to the community register for Voyent Alert?
6. How do I confirm my registration?
7. How do I unsubscribe or unregister from Voyent Alert?
8. I live outside the Town's boundaries but would still like to receive alerts. Can I still register?
9. I didn't receive an email with a verification code. What should I do?
10. I didn't receive a text with a verification code. What should I do?
11. I didn't receive a voice call with a verification code. What should I do?