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1. What is TIPP?

TIPP is a program available to property owners which allows you to pay your property tax on a monthly basis rather than in a lump sum payment.  Monthly payments are automatically withdrawn from your bank account ( Other options available).  TIPP can make budgeting easier and minimizes the risk of late payment penalties.  Certain conditions apply to qualify for the TIPP program.

As long as you have an account in good standing and ALL prior amounts owing are fully paid you may qualify to enter the TIPP program. 

For property owners who are NOT currently on TIPP, they may wish to consider signing up for TIPP as an alternative payment method to paying a lump sum.

Example:

Payment using the TIPP program

Assuming you qualify and can start in June the payments required would be spread out from June until December. A $3,100 tax notice due by August 31^st , 2020, could instead be paid in monthly installments of $443 over the period of June to December.  This does require payments be made in June, July and August, however using this method only $1,329 is paid by August with the remaining amounts paid September to December.  Other conditions apply if you are interested in the TIPP program please contact us.

2. I’m a Residential property owner and I pay my taxes on a monthly basis. What does this mean for me?

This means you are enrolled in our TIPP(Tax Installment Payment) program.  Unless directed by you, in writing, no less than 10 days in advance of the next payment date, to cancel this plan it will continue on as normal.  If you choose to cancel your monthly payments, the remaining amount owing can be paid any time before August 31, 2020 without penalty.  Please contact the Town office for the form required to cancel.

3. I’m a Non-Residential (Business) property owner and I pay my taxes on a monthly basis. What does this mean for me?

This means you are enrolled in our TIPP (Tax Installment Payment) program.  Unless directed by you, in writing, no less than 10 days in advance of the next payment date, to cancel this plan it will continue on as normal.  If you choose to cancel your monthly payments, the remaining amount owing can be paid any time before August 31, 2020 without penalty.  Please contact the Town office for the form required to cancel.   If you wish to continue paying the municipal portion and lower your monthly payments to defer the education portion please contact the Town office. 

For more information on the TIPP program please contact our office, (Monday to Friday, 8:00 a.m. to 4:30 p.m.) by calling 780-849-8000.  We can be reached by email at propertytaxes@slavelake.ca.

4. I’m on a tax contract. What does this mean for me?

The terms and amounts laid out in the contract will remain as written in the contract.  Please contact the Town to discuss your options.

5. When are tax notices being sent out?

Tax notices will be mailed/emailed on Friday, May 1^st, 2020.

6. How will I receive my tax notice?

The Town has always mailed a paper copy to each property owner in prior years.  This year (2020) if you have ALREADY signed up for digital paperless billing you will receive a copy of your tax notice via email.  If you would like to receive a paper copy of your tax notice please contact us at 780-849-8000 or by email at propertytaxes@slavelake.ca.  If you are NOT already signed up for digital paperless billing you will receive a copy of your notice in the mail. If you do not receive a copy of your tax notice either by mail or email please contact us.  A tax notice is deemed to have been received 7 days after it is sent.

 

How can I pay my taxes?

The Town offers multiple options to pay your tax bill. 

• At the Town office – Our current hours of operation to the public are Fridays from 10:00 a.m. until 2:00 p.m.

Accepted methods of payment at this time are:

• Cash, cheque & debit.  We do not accept Visa or Master card at this time.
• Mail in a cheque payable to the Town of Slave Lake.  Please reference your tax account number and TAXES on your cheque.  Our mailing address is:

Town of Slave Lake
P.O. Box 1030
Slave Lake, AB T0G2A0

• Through your bank online.  The following banks currently allow you to pay your Town of Slave Lake tax bill online:

RBC, Scotia Bank, Servus Credit Union, ATB, CIBC, TD, BMO, TANGERINE

Please contact the bank if you require assistance in setting up payments online.

• You can sign up for paperless billing by filling out an Enrollment in Digital Billing through this link: http://www.slavelake.ca/FormCenter/Utilities-5/Enrollment-in-Paperless-Billing-177

7. I have more questions, how do I contact you?

If you have any questions or require further assistance, please contact the Town Office at 780-849-8000.  We can be reached by email at propertytaxes@slavelake.ca.