From the Desk of the CAO All Archives CAO Update October 18th 2022 CAO Update September 13th 2022 CAO Update August 9th 2022 CAO Update June 14th 2022 CAO Update May 17th 2022 CAO Update March 8th 2022 CAO Update February 8th 2022 CAO Update January 11th 2022 CAO Update December 14th 2021 CAO Update December 7th 2021 CAO Update November 30th 2021 CAO Update November 9th 2021 CAO Update November 2nd 2021 CAO Update October 12th 2021 CAO Update October 5th 2021 CAO Update September 21st 2021 CAO Update September 14th 2021 CAO Update August 17th 2021 CAO Update August 10 2021 CAO Update July 13th 2021 CAO Update July 6th 2021 CAO Update June 15 2021 CAO Update June 8 2021 Customer Service Charter Today, it is my honour to present the Customer Service Charter as attached, the declaration of our commitment toward our customers and ourselves. Over the past several months our Town Staff have developed and participated in the commitments presented in this charter. It demonstrates that the Charter is not a mere collection of words, but our collective will to push forward when it comes to the intrinsic values for our customers and our organizational culture. I am excited to foresee the future of our team, as we unfold and create it. CAO Update May 18 2021 CAO Update February 9, 2021 CAO Update February 2, 2021 CAO Update January 19, 2021 CAO Update January 12, 2021 CAO Update December 15 2020 CAO Update December 8 2020 CAO Update December 1 2020 CAO Update November 17 2020 CAO Update November 10 2020 CAO Update November 03 2020 CAO Update October 20 2020 CAO Update October 13 2020 CAO Update October 6 2020 CAO Update September 15th 2020 CAO Update September 15th 2020 CAO Update September 08 2020 CAO Update September 01 2020 CAO Update August 18 2020 CAO Update August 04, 2020 CAO Update CAO Update July 14, 2020 CAO Update July 07, 2020 CAO Update June 16, 2020 CAO Update June 9, 2020 CAO Update June 2 2020 CAO Update May 19, 2020 CAO Update May 19, 2020 CAO Update May 12, 2020 CAO Update May 12, 2020 CAO Update May 5, 2020 CAO Update April 21, 2020 CAO Update April 14, 2020 CAO Update April 7, 2020 CAO Update March 3rd, 2020 Presented by Acting CAO Laurie Skynyk CAO Update February 11th, 2020 CAO Update February 4th, 2020 CAO Update January 21, 2020 CAO Update January 14, 2020 CAO Update January 9th, 2020 CAO Update December 17, 2019 CAO Update December 10, 2019 CAO Update December 3, 2019 CAO Update November 19, 2019 CAO Update November 12, 2019 CAO Update November 5, 2019 CAO Update October 15, 2019 CAO Update October 8, 2019 CAO Update October 1, 2019 CAO Update September 17, 2019 CAO Update September 10, 2019 CAO Update September 3, 2019 CAO Update August 20, 2019 CAO Update August 13, 2019 CAO Update July 16, 2019 CAO Update July 9, 2019 CAO Update July 2, 2019 CAO Update June 18, 2019 CAO Update June 11, 2019 CAO Update June 11, 2019 CAO Update May 14, 2019 CAO Update May 7, 2019 CAO Update April 16, 2019 CAO Update April 9, 2019 CAO Update April 2, 2019 CAO Update April 2, 2019 CAO Update March 19, 2019 CAO Update March 19, 2019 CAO Update March 12, 2019 CAO Update March 5, 2019 CAO Update February 19, 2019 CAO Update February 12, 2019 CAO Update February 5, 2019 CAO Update January 15, 2019 CAO Update January 8, 2019 CAO Update December 18, 2018 CAO Update December 11, 2018 CAO Update December 4, 2018 CAO Update November 20th, 2018 CAO Update November 13, 2018 CAO Update November 6, 2018 CAO Update October 16th, 2018 CAO Update October 9, 2018 CAO Update October 2, 2018 CAO Update September 18th, 2018 CAO Update September 11th, 2018 CAO Update September 4th, 2018 CAO Update August 14, 2018 Acting CAO - Laurie Skrynyk and Garry Roth CAO Update July 10, 2018 CAO Update June 19, 2018 CAO Update June 12, 2018 CAO Update June 05, 2018 CAO Update May 15, 2018 CAO Update May 08, 2018 CAO Update May 01, 2018 CAO Update April 17, 2018 CAO Update April 10, 2018 CAO Update April 03, 2018 Acting CAO - Roland Schmidt CAO Update March 20, 2018 Acting CAO Laurie Skrynyk CAO Update March 13, 2018 CAO Update March 06, 2018 CAO Update February 20, 2018 CAO Update February 13, 2018 CAO Update February 06, 2018 CAO Update January 23rd, 2018 CAO Update January 16th, 2018 CAO Update January 09th, 2018 CAO Update December 19th, 2017 CAO Update December 12th, 2017 CAO Update December 05th, 2017 CAO Update November 28th, 2017 CAO Update November 14th, 2017 CAO Update November 7th, 2017 CAO Update October 24th, 2017 CAO Update - October 10th, 2017 CAO Update - October 03, 2017 CAO Update - September 19th, 2017 CAO Update - September 12, 2017 CAO Update September 5th, 2017 CAO Update August 22nd, 2017 CAO Update August 15th, 2017 CAO Update July 11th, 2017 CAO Update July 4th, 2017 CAO Update June 20, 2017 CAO Update June 13, 2017 CAO Update June 06, 2017 CAO Update May 16, 2017 CAO Update prepared by Acting CAO Laurie Skrynyk CAO Update May 09, 2017 CAO Update May 02, 2017 CAO Update April 18, 2017 CAO Update April 11, 2017 CAO Update April 04, 2017 CAO Update March 21, 2017 CAO Update Given by Acting CAO - David Joy CAO Update March 14th, 2017 CAO Update March 07, 2017 CAO Update February 21, 2017 CAO Update February 14, 2017 CAO Update February 07, 2017 CAO Update January 24, 2017 CAO Update January 17, 2017 CAO Update January 10, 2017 CAO Update December 20, 2016 CAO Update December 13, 2016 CAO Update December 06, 2016 CAO Update November 15th, 2016 CAO Update November 8th, 2016 CAO Update November 1st, 2016 CAO Update October 18th, 2016 CAO Update October 11th, 2016 CAO Update September 20th, 2016 CAO Update September 13th, 2016 CAO Update September 6th, 2016 CAO Update August 16th, 2016 CAO Update August 9th, 2016 CAO Update July 5th, 2016 CAO Update June 21st, 2016 CAO Update June 14th, 2016 Prepared by Acting CAO - David Joy CAO Update June 7th, 2016 CAO Update May 10th, 2016 CAO Update May 3, 2016 (PDF) CAO Update April 12, 2016 (PDF) CAO Update April 5, 2016 (PDF) CAO Update March 8, 2016 (PDF) CAO Update March 1, 2016 (PDF) CAO Update Feb 16, 2016 (PDF) CAO Update Feb 9, 2016 (PDF) CAO Update January 19, 2016 (PDF) CAO Update January 12, 2016 (PDF)

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